Service in 4-star hotels is somewhat different from non-star hotels. So as not to be confused and clumsy, consider the following tips before staying for the first time. There is always a first time in everything. It could be that you stay at a 4 Star Hotel Patong for a vacation, work, or because of coercive conditions such as when going home vacation. Novotel Phuket Vintage Park Hotel has services and some general conditions for guests. Here are some tips for the first time staying at the Novotel Phuket Vintage Park hotel.
You must make a reservation, at least two days before your stay. This is because the Novotel Phuket Vintage Park hotel has many types of rooms, so you have to adjust it to your needs. Standard Rooms are rooms with standard facilities at the hotel. One level above is the Deluxe Room, then several premium types such as Family Rooms, One Bedroom Suites, and Presidential Suites. In addition to determining the date and length of stay, make sure you get the desired room type. Reservations can be made directly from the hotel website https://www.novotelphuketvintagepark.com or through several hotel booking sites.
Check-in and check-out times
Most hotels in Thailand, including Novotel Phuket Vintage Park Hotel, have the same check-in and check-out hours. Guests are usually allowed to check-in at 14:00, and check out at 12.00 the following day. Even so, some hotels implement check-in and late check-out policies. If you arrive at your destination early, you can ask the hotel to check in earlier before 2:00 p.m. As with late check-out, guests are usually given an additional time of up to 1 hour to check out from the hotel. But of course, you have to communicate it to the hotel first.
When checking in, you will be asked for a credit card for a deposit or guarantee. The deposit is usually following the nominal price during your stay. If you are staying for work, at the time of check out the receptionist will ask for your credit card back to return the money in full. But what if you don’t have a credit card? You must carry cash as collateral. The nominal amount also depends on each hotel. Just like a credit card, cash that is guaranteed will be returned once you check out of the hotel.
Give a Tip for hotel staff
At the Novotel Phuket Vintage Park Hotel, it’s natural to check-in your belongings immediately by Novotel Hotel staff. Goods will immediately be delivered to the room, so you don’t need to carry heavy loads. Therefore, many guests give tips to Novotel hotel staff. Not mandatory, just as a sign of thanks.
Entering the hotel room, you will find a minibar that is a small refrigerator containing various snacks and drinks. Usually, snacks consist of chocolate and snacks. Hotel Novotel Phuket Vintage Park also provides alcoholic drinks in the refrigerator. You need to know, all the food and drinks in the minibar are sold. If you pick it up, you must pay at the time of check out of the hotel. However, almost all star hotels provide free mineral water. Usually, there are two bottles of mineral water that you can drink for free.
Enter the bathroom, toiletries you can use for free. It soap, shampoo, and toothbrush. Usually, the toiletries are placed in a small container or a carton box. However, do not let you bring home towels, doormats, or hair dryers. Some of these items may not be brought home, including pillows and all other items at the hotel. Also, differentiate between doormats and towels. The shape is similar and the color is usually the same. The folded doormat is placed near the bathtub or shower, while the folded towel is at the top. It can be in the toilet or at the top of the bathtub.
At Novotel Phuket Vintage Park Hotel, your room key will not be as conventional as a house key. The given key is in the form of a sensor card. Just tap your card on the sensor on the outside of the door. This card also serves to turn on the electricity in the room. Don’t forget to bring your key with you every time you leave the room. Keep cards away from electronic items. If you carry valuables, five-star hotels usually have a safety deposit box. Keep your valuables in this box for safer.
The cost of staying at the Novotel Phuket Vintage Park Hotel includes breakfast, usually served in a buffet. Ask the hotel, where breakfast is served. Generally, breakfast can be enjoyed at the hotel’s mainstay restaurant. Also, make sure breakfast time applies to the hotel. Usually, breakfast is served from 07.00-10.00.
Feel free to ask the Novotel hotel Staff about the facilities and services available. For example, spa, fitness, swimming pool, or even a laundry room. Ask if you can use the facility for free. Besides, if you do not understand how to operate a fitness tool that you might encounter for the first time, it is better to ask the hotel clerk first.
Usually, star hotels have free internet facilities (WiFi) but are not provided free of charge. Ask in advance the internet facilities at the hotel, especially about the price. Even so, now many star hotels that also provide free WiFi. But you still have to make sure, whether WiFi is available in all hotel rooms or only in the lobby.
Pay attention to luggage
Before leaving the Novotel Phuket Vintage Park Hotel, check all your luggage again. If there are items left at the hotel, they will usually be stored by the hotel. This is because when they find guests’ items in the room, the cleaning service will hand them over to the hotel. But it helps you check all parts of the room, including the bathroom before checking out.